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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeremiah Johnson

August 20, 2026

5  out of  5
rating by Jeremiah Johnson
"Janice was an absolute delight to talk with! I was on the phone with her for a while sorting out all my options, and she made the entire process a pleasure. She is exceptionally thorough and walked me through every coverage detail and discount in a remarkably proactive way. She is genuinely dedicated to helping you have all the information you need to make the best decision for your situation. Highly recommend reaching out to her if you want someone knowledgeable and wonderful to work with!"
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that Janice made your experience such a positive one. Taking the time to thoroughly explain coverage options and available discounts is an important part of helping customers make informed decisions. We truly appreciate your recommendation and are grateful for the opportunity to assist you at Mary Elizabeth Burgess - State Farm Insurance Agency"
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Matthew Brenner

August 7, 2026

5  out of  5
rating by Matthew Brenner
"This is specifically for Tiffany Carroll. I've worked with a significant number of agents over the years and none have been as responsive, thorough and conscientious as Tiffany. She has been a real bright spot in working with State Farm"
We responded:
"Thank you so much for taking the time to recognize Tiffany! We’re thrilled to hear that her responsiveness, thoroughness, and dedication have made such a positive impression. Providing thoughtful and attentive service is incredibly important to our team, and we’re fortunate to have Tiffany representing those values so well. We truly appreciate your kind words and your trust in Mary Elizabeth Burgess - State Farm Insurance Agency!"
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Paul Trainor

August 5, 2026

5  out of  5
rating by Paul Trainor
"I just switched my insurance to State Farm after a referral from a friend. Janice has been so responsive, helpful, and wonderful to work with. She's a rockstar!"
We responded:
"Thank you so much for choosing Mary Elizabeth Burgess - State Farm Insurance Agency! We're thrilled to hear that your friend referred you to us and that Janice made your transition such a positive experience. We'll be sure to share your wonderful feedback with her—she truly is a rockstar! We appreciate your trust and look forward to being here for all your insurance needs. Welcome to the State Farm family!"
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Nayan Kathwadia

August 2, 2026

5  out of  5
rating by Nayan Kathwadia
"I cannot recommend my State Farm agent enough! I recently switched my auto, home, and umbrella insurance policies to her, and the process was seamless. Janice Burkhead worked tirelessly to answer all of my questions and made sure I fully understood my options. Most importantly, she managed to beat my previous insurer's price while actually providing better, more comprehensive coverage. If you want an agent who genuinely works hard for you, look no further!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Janice made the switch to your auto, home, and umbrella policies smooth and stress-free. It’s especially great that she was able to answer all your questions, help you understand your options, and deliver better, more comprehensive coverage at a price you felt good about. We truly appreciate your recommendation of Mary Elizabeth Burgess State Farm Insurance Agency and the opportunity to protect you and your family."
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Abel Zau

July 24, 2026

5  out of  5
rating by Abel Zau
"Janice is exceptional, clear communication and very understanding as well, simply amazing 👏🏽"
We responded:
"Many thanks for your kind review Abel! We’re thrilled to hear Janice was exceptional and provided clear communication and understanding throughout your experience. Your feedback truly means a lot to us at Mary Elizabeth Burgess State Farm Insurance Agency - Thank you for sharing!"
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Nekia Mba

July 23, 2026

5  out of  5
rating by Nekia Mba
"Brittany was amazing! Very professional and super prompt with responses. Highly recommend this office!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Brittany was professional and prompt, and that you had such a great experience with our office. We truly appreciate your recommendation and hope to serve you again soon at Mary Elizabeth Burgess - State Farm Insurance Agency"
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Coleman H

July 18, 2026

5  out of  5
rating by Coleman H
"Brittany was great! Saved me a ton and had answers to all my questions."
We responded:
"Hi Coleman! Thank you for the 5-star review—so glad Brittany was able to help and answer all your questions. We really appreciate you choosing Mary Elizabeth Burgess State Farm Insurance Agency! :)"
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danielle fleming

July 17, 2026

5  out of  5
rating by danielle fleming
"I had an amazing experience working with Ms. Brittany at State Farm! She made the process of getting insurance for my nonprofit organization smooth, stress-free, and easy to understand. She took the time to answer all of my questions, explained my coverage options clearly, and made sure I had the protection my organization needed.

Her professionalism, patience, and genuine care for her clients truly stand out. If you’re looking for someone who is knowledgeable, responsive, and committed to helping you find the right coverage, I highly recommend Ms. Brittany. Thank you for providing such outstanding service!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you had an amazing experience with Ms. Brittany at Mary Elizabeth Burgess State Farm Insurance Agency! It means a lot that she made the process smooth, stress-free, and easy to understand—answering your questions, walking you through coverage options clearly, and ensuring your nonprofit had the protection it needed.

We truly appreciate your kind words about her professionalism, patience, and genuine care. Thank you again for the recommendation, and we’re grateful for the opportunity to serve you!"
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Debbie Constangy

July 16, 2026

5  out of  5
rating by Debbie Constangy
"I had the pleasure of dealing with Janice in changing our home and auto polices from Amica to State Farm. Her friendly personality and knowledgeable answers to my questions made the difference in changing our insurance coverage. Your agency is very lucky to have someone of her caliber on staff. She is a real asset to your agency."
We responded:
"Thank you for sharing your experience Debbie! We’re so glad to hear that Janice made the process of switching your home and auto policies to State Farm smooth and easy. Her friendly personality and knowledge in answering your questions truly stand out, and we appreciate you recognizing the value she brings to our team.

We’ll be sure to pass along your kind words to Janice—thank you again for choosing Mary Elizabeth Burgess - State Farm Insurance Agency!"
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Hannah Collins

July 10, 2026

5  out of  5
rating by Hannah Collins
"Brittany is awesome! She was incredibly helpful in discussing my options for auto insurance and helped me get a policy in place super last minute for my DMV appointment. Really appreciated that she was upfront about what to expect in terms of pricing and didn’t try to force me into other random unnecessary products. Huge relief to have this done!!!"
We responded:
"Thank you so much for the kind review! We’re thrilled to hear that Brittany was so helpful and that she made the process clear and stress-free—especially with getting everything set up last minute for your DMV appointment. We also appreciate you mentioning her upfront approach on pricing and her focus on what you actually needed. If you ever have questions or need anything down the road, we’re here to help at the Mary Elizabeth Burgess State Farm Insurance Agency!"
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kquickery1

July 8, 2026

5  out of  5
rating by kquickery1
"Brittany was extremely helpful, knowledgeable, and patient while reviewing and quoting my homeowners insurance policy. She took the time to answer all of my questions, explain my options clearly, and made the entire process easy to understand. I truly appreciated her excellent customer service and would highly recommend working with her."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Brittany was able to make the process easy to understand and that she was both knowledgeable and patient while answering all of your questions. Your recommendation means a lot to us here at Mary Elizabeth Burgess - State Farm Insurance Agency—we truly appreciate your trust and are here to help whenever you need anything."
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Adam Holzmeyer

July 6, 2026

5  out of  5
rating by Adam Holzmeyer
"Switched to State Farm from Erie Insurance, Brittany did an amazing job. It was an easy and smooth process."
We responded:
"Thank you for the great review! We’re so glad to hear switching from Erie to State Farm was easy and smooth—and that Brittany did an amazing job. We truly appreciate your business at Mary Elizabeth Burgess State Farm Insurance Agency!"
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Ava Rose Friedman

July 2, 2026

5  out of  5
rating by Ava Rose Friedman
"Janice Brinkman was a pleasure to talk to, she is personable and experienced. While setting up my new auto insurance policy, she explained everything in detail and made sure I understood everything each step of the way. She was a pleasure to talk to!"
We responded:
"Hi Ava!

Thank you so much for your kind review! We’re thrilled to hear that Janice was personable, experienced, and took the time to explain each step clearly while setting up your new auto insurance policy. We’re glad you felt confident and well-informed throughout the process.
We truly appreciate your business and your feedback about the Mary Elizabeth Burgess State Farm Insurance Agency!"
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Jimmy Patiño

June 27, 2026

5  out of  5
rating by Jimmy Patiño
"⭐⭐⭐⭐⭐
Working with Rocio Smith has been, without a doubt, one of the best experiences I’ve ever had when purchasing insurance. Her professionalism, expertise, and commitment to her clients are truly exceptional. She took the time to understand my needs, explained every coverage option with complete transparency, and helped me choose the policy that offered the best value and protection for my situation.

What sets Rocio apart is her honesty, responsiveness, and the confidence she inspires throughout the entire process. At no point did I feel pressured—instead, I received personalized guidance focused on protecting my best interests. It is clear that her priority is delivering outstanding service and building long-term relationships with her clients.
I highly recommend Rocio Smith to anyone looking for a knowledgeable.!!!!"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that your experience with Rocio was among the best you’ve had when purchasing insurance.

It means a lot that you felt her professionalism, expertise, transparency, and responsiveness throughout the process. We truly appreciate you recognizing her commitment to providing personalized guidance—focused on protecting your best interests—without any pressure.

Thank you again for the recommendation and for trusting the Mary Elizabeth Burgess State Farm Insurance Agency with your coverage!"
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Donald Gross

June 19, 2026

5  out of  5
rating by Donald Gross
"Great experience working with Brittany Fitzpatrick today. She took as much time as I needed to go through my policies. She suggested some changes that I feel are well worth it. She answered all of my questions and understood my wants and needs.
Excellent experience with Brittany."
We responded:
"Thank you for taking the time to share your review! We’re so glad to hear you had a great experience with Brittany. It’s wonderful that she took the time you needed to review your policies, answered all your questions, and helped suggest changes that align with your wants and needs. The Mary Elizabeth Burgess State Farm Insurance Agency Team truly appreciates your feedback!"
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MARCINA

June 15, 2026

5  out of  5
rating by MARCINA
"I was switching companies as had issues with the last one and out of the few I contacted, State Farm was on top of it. They worked with me to get the best options to fit my life needs. Working with Janice Brinkman was such a pleasure as she walked me through all the steps for my renters, car and life insurance needs."
We responded:
"Thank you for the 5 Star review! We’re so glad you chose Mary Elizabeth Burgess State Farm Insurance Agency and that our team could make the transition easier after your prior experience. It’s great to hear Janice was such a pleasure to work with and helped you understand each step for your renters, car, and life insurance—making sure you had the best options for your needs. We truly appreciate your trust and support!"
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Cailyn Gombka

June 12, 2026

5  out of  5
rating by Cailyn Gombka
"Great experience getting set up with an insurance bundle with Brittany! She was so helpful and explained everything very clearly."
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear Brittany was helpful and explained everything clearly throughout your insurance bundle setup. We truly appreciate your trust and are always here at Mary Elizabeth Burgess State Farm Insurance if you need anything in the future. 😊"
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Hannah Christensen

June 12, 2026

5  out of  5
rating by Hannah Christensen
"Brittany Fitzpatrick was The first insurance agent I’ve ever actually worked with that I truly think cares. Extremely communicative, she somehow managed to get me better car insurance and renters insurance for a cheaper rate than my previous insurance with Progressive. I don’t know what kind of magic she worked, but honestly, if I could give her six stars, I would."
We responded:
"Thank you for the amazing review! We’re so happy to hear Brittany made such a positive impact—especially with her communication, care, and helping you secure better car and renters coverage at a cheaper rate than what you had with Progressive. We truly appreciate your trust and that “six stars” means a lot! If you ever need anything, the Mary Elizabeth Burgess State Farm Insurance Agency team is here to help. 🌟"
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David Waugh

June 5, 2026

5  out of  5
rating by David Waugh
"Everything was handled over the phone. Brittany was very responsive and got me great rates when I bundled my home, auto, and umbrella policies."
We responded:
"Hi there David! Thanks for the great review! We’re glad Brittany was able to help you so efficiently over the phone and secure excellent bundled rates for your home, auto, and umbrella insurance policies. We truly appreciate your business at the Mary Elizabeth Burgess State Farm Insurance Agency!"
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Haris Hussain

June 5, 2026

5  out of  5
rating by Haris Hussain
"I recently had a Connect Session with Janice Brinkman, and I couldn't be happier with the experience. Janice was incredibly patient, knowledgeable, and thorough in explaining my policies and the various benefits available to me. She took the time to answer all of my questions, address every concern, and made sure I fully understood my coverage options without ever making me feel rushed.

I also want to thank the entire agency for the excellent service they continue to provide. My experience with State Farm has been outstanding, especially with their competitive premiums and the fact that my rates have decreased over time with renewals. It's reassuring to work with a company that not only offers great value but also backs it up with exceptional customer service.

Thank you, Janice, and the entire team, for your professionalism, dedication, and commitment to your customers. Highly recommended!"
We responded:
"Hi Haris, Thank you so much for your wonderful review! We’re thrilled to hear you had a great session with Janice. Her patience, knowledge, and commitment to making sure you fully understand your coverage truly matter to us.

We also appreciate your kind words about our Mary Elizabeth State Farm Insurance Agency Team — providing value and outstanding customer service is exactly what we strive for every day.

Thank you again for recommending us, and we’re here anytime you need help!"
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Delta89

June 2, 2026

5  out of  5
rating by Delta89
"Brittany is amazing! She’s prompt and thorough and gives exemplary customer service! I recommend her and State Farm to anyone that needs good quality services."
We responded:
"Thank you so much for your kind review of the Mary Elizabeth Burgess State Farm Insurance Agency! We’re thrilled to hear that our Brittany was prompt, thorough, and provided exemplary customer service. Your recommendation of both Brittany and State Farm means a lot—we truly appreciate your support!"
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Shakeshia Nicholson

May 31, 2026

5  out of  5
rating by Shakeshia Nicholson
"Brittany Burgess is a great agent to work with very patient, reliable and professional"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear Brittany was patient, reliable, and professional throughout your experience. We truly appreciate you taking the time to share this, and the whole Mary Elizabeth Burgess State Farm Insurance Agency Team is here for you anytime you need further assistance!"
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La La

May 22, 2026

5  out of  5
rating by La La
"I would like to sincerely thank Brittany Fitzpatrick at State Farm. From our very first conversation, she has been kind, patient, knowledgeable, informative, and more than helpful every step of the way.

I’m truly grateful to have her as my representative because I trust that she will always take care of my needs and make sure I’m well taken care of.

Thank you, Brittany, for your outstanding customer service and genuine care. You are officially my new BFF lol! 💕

Latonya B."
We responded:
"Latonya, thank you so much for your kind review! We’re thrilled to hear that Brittany at Mary Elizabeth Burgess State Farm Insurance Agency has been helpful from start to finish—being patient, knowledgeable, and truly caring. Your trust and appreciation mean a lot, and we’re so glad she’s been there to make sure you’re well taken care of.

Thank you again for sharing your experience, and we love the “new BFF” energy! 💕"
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Lynn Bakstad

May 22, 2026

5  out of  5
rating by Lynn Bakstad
"We can’t say enough wonderful things about Janice Brinkman! Besides being a very sweet person, she is consistently quick to respond, incredibly knowledgeable, and always willing to help with whatever we need. In an industry that can sometimes feel overwhelming, Janice makes everything easy and stress-free."
We responded:
"Thank you so much Lynn! We’re thrilled to hear you had such a great experience with Janice. She truly is responsive, knowledgeable, and makes the process feel easy and stress-free—and we’re so glad that came through for you. We appreciate your recommendation of Mary Elizabeth Burgess State Farm Insurance Agency!"
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Alicia Whorton

May 13, 2026

5  out of  5
rating by Alicia Whorton
"I WOULD CARBON COPY BRITTANY SO YOU COULD NEVER LOOSE HER !!! SHES JUST SIMPLY TOP NOTCH !!!"
We responded:
"Thank you so much for your fantastic review, Alicia! We're thrilled to hear that Brittany provided you with top-notch service. We'll be sure to pass along your kind words to her. Your support of the Mary Elizabeth Burgess State Farm Insurance Agency means a lot to us!"